Privacy Policy

This Privacy Policy explains how US BEDS LIMITED, trading as Bed Doctor, collects, uses, and safeguards your personal information when you visit or use our website and services.

Information We Collect

We may collect personal data that identifies you directly or indirectly. This includes information such as your name, email address, phone number, billing and delivery address, and order details. In some cases, we also collect non-identifiable data to help improve our website performance and customer experience.

We collect information when you:

  • Create an account on our website
  • Place an order or make a payment
  • Subscribe to emails or promotional updates
  • Contact customer support or participate in surveys

We only collect data that is necessary to operate our services, meet legal requirements, and fulfil customer requests.

How We Use Your Information

Your information may be used to:

  • Provide and manage your account and orders
  • Improve website functionality and user experience
  • Process payments and arrange deliveries
  • Respond to enquiries and customer support requests
  • Send order updates, service notifications, and promotional messages (where permitted)
  • Conduct internal analysis to improve our products and services

Legal Basis for Processing (GDPR)

For customers located in the European Economic Area (EEA), we process personal data under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

You may withdraw your consent at any time by contacting info@beddoctor.co.uk.

Your Data Protection Rights

You have the right to:

  • Request access to your personal data
  • Correct or update inaccurate information
  • Request deletion of your data (where legally permitted)
  • Object to or restrict processing
  • Request data portability
  • Submit a complaint to a relevant data protection authority

To exercise any of these rights, please email us at info@beddoctor.co.uk. We will respond within a reasonable timeframe.

How We Protect Your Data

We apply appropriate technical and organisational security measures to protect your personal information. All transactions are protected using SSL encryption. Payment information is handled securely by authorised payment providers and is not stored on our servers.

Our systems are monitored and regularly reviewed to maintain data security.

Cookies

We use cookies to enhance site functionality, remember user preferences, and analyse website traffic. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We do not sell or rent your personal information. However, trusted third-party service providers may access your data where necessary to operate our website, process payments, deliver orders, or communicate with customers. All third parties are required to keep your data confidential.

Data Retention

We retain personal data only for as long as necessary to meet operational, legal, and regulatory requirements.

External Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Bed Doctor (trading name of US BEDS LIMITED)
Address: 6 Victoria Street, Heckmondwike, England, WF16 9LH
Phone: 07478 990766
Email: info@beddoctor.co.uk

We are committed to protecting your privacy and providing a safe online experience at Bed Doctor.