Terms of Service
Welcome to Bed Doctor. By accessing or using our website and services, you agree to follow and be bound by these Terms of Service. Please read them carefully before using our platform.
Returns
We want every customer to be fully satisfied. If you wish to return an item, it must be:
- Unused and in its original condition
- With all original tags and packaging intact
Return requests should be made within 30 days of receiving your order. Refunds will be issued to your original payment method once the returned item has been inspected and approved. Delivery or collection fees may not be refundable unless the return is due to a manufacturing defect or shipping error.
Sizing
To ensure the correct fit, please consult the sizing guide provided on each product page before placing your order. Bed Doctor is not responsible for products that do not fit due to incorrect size selection. If you are unsure, please contact our support team for guidance.
Sales, Promotions & Coupons
All offers, discounts, promotions, and coupon codes are subject to availability and specific terms. Expiry dates may apply, and offers cannot be combined unless explicitly stated. Bed Doctor reserves the right to modify or cancel any promotion at any time without prior notice.
Payment Methods
Bed Doctor accepts the following secure payment methods:
- Visa
- MasterCard
- American Express (Amex)
- Apple Pay
- Google Pay
- Clearpay – pay in 4 interest-free installments
- Klarna – pay later or in installments
All transactions are securely processed.
Questions or Concerns
If you have questions or concerns not addressed in these Terms of Service, please contact our customer support team:
Bed Doctor (trading name of US BEDS LIMITED)
Address: 6 Victoria Street, Heckmondwike, England, WF16 9LH
Phone: 07478 990766
Email: info@beddoctor.co.uk
We typically respond within one business day.
Thank you for choosing Bed Doctor — your reliable online store for quality beds and mattresses across the UK.